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FAQ

We would like to introduce ourselves as Leading Manufacturers as well as a provider of  rice mill project solutions since 2010. Our company has always adhered to the business philosophy of "quality first, reputation first and service first". Our products have exported to Nigeria, Mauritania, Ghana, Uganda, Kenya, Tanzania, Togo, Burkina Faso, Mali, Colombia, Senegal, Gambia, Sudan, Philippines, Indonesia, etc. Our rice processing machine is very popular with customers at home and abroad. Welcome contact us!

 

Q: How long have your company run on rice processing machines?

A: Our company has 10 years' experience in running rice mill machines.  


Q: Can I visit your factory?

A: Sure, We also can pick you up at the airport, high-speed rail station, railway station.  


Q: Can you accept ODM or OEM?

A: Of course. Track Train logo is also acceptable.


Q: Can large orders be discounted?

A: Sure! The more orders, the greater the discount.


Q: Are you a trader or manufacturer?

A: We are a professional manufacturer over 10 years.


Q: How can I solve the problem I encountered?

A: English manuals and videos will be provided for showing how to solve the problem.


Q: How about your after-sale service?

A: Our provide after-sale services for you, with a 1-year product warranty for mechanical components and 6-month for electrical components.


Q: How is the quality of your product?

A: Our products are manufactured according to national and international standard, and we have a test on every machine before delivery.


Q: How about the price?

A: We are a professional manufacturer and be able to provide you with the lowest price than market one. We will give you the best quotation.


Q: How can got combine rice mill machine?

A: Dear, after your payment, we will arrange to delivery to your port, and we will send the clearance documents to you, you need find the import company to have you customs clearance, then you can got the machine.


Q: In the using processing, if I have some problem, how to solve it?

A: You can send me the email or call me, and send me the picture or video to me, I will let our engineer help you solve it.
 
 
 


Reach Us
Hongjia Grain Machinery Co., Ltd.
Benniu Town, Xinbei District, Changzhou City, Jiangsu Province, China.



Call Us
+86-13196770111

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